STORE POLICY
CUSTOMER CARE
At Aaina by Sahar, your experience matters to us. We’re always happy to assist with questions about our products, orders, or policies.
If you need help, please reach out through our inquiry form or contact us via our email or instagram. We aim to respond within 24–48 business hours.
For order-related concerns, including damaged items, please include your order number and clear photos, so we can assist you as efficiently as possible.
Thank you for supporting a small business and being part of the Aaina by Sahar community
PRIVACY & SAFETY
At Aaina by Sahar, your privacy and safety are important to us. Any personal information you share with us; such as your name, email address, shipping address, or payment details, is collected solely for order processing, customer support, and communication related to your purchase. We do not sell, trade, or share your personal information with third parties, except where required to fulfill your order
(such as shipping providers or payment processors).
We take reasonable measures to protect your personal information and ensure it is handled securely. By using our website, you consent to the collection and use of information in accordance with this policy. If you have any questions or concerns regarding your privacy or data, please feel free to contact us through our inquiry form.
WHOLESALE INQUIRIES
While we do not regularly offer wholesale, exceptions can be made for very large or high-demand orders. If you’re interested, please reach out to us via email or Instagram with details about your order, and we’ll get back to you with options and pricing.
PAYMENT METHODS
Credit / Debit Cards
PAYPAL
Apple Pay
Google pay